HeyWow books | Returns

Returns

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Can I cancel /amend my order?

Can I return my book for a refund?

There’s something wrong with my book.

Can I cancel /amend my order?

As long as it's within an hour of placing your order and we haven't begun working on our your book then yes you can.
 We also have a 12 hour grace period in which you can edit your personal message or shipping address. To cancel or amend your order please get in touch with us at hello@heywow.co

Can I return my book for a refund?

Sorry. Unfortunately not. Our books are all specially printed for each customer, which means they cannot be exchanged or returned for a refund unless faulty. Please read our full terms and conditions on your consumer rights

There’s something wrong with my book.

Oh no! We’re sorry to hear that!
We want you to be happy with your book. If you're not just drop us a line at hello@heywow.co and tell us what’s wrong.
If it’s been printed incorrectly, we’ll send you a free replacement.

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